The Oakland SunJel Fireplace is sleek and simple, and is perfect for decorating any room! The brass trim offers a traditional feel, while the brushed nickel trim has a contemporary look. The freestanding gel fuel fireplace comes boxed complete in one package. 1 split cedar log, screen kit and 3 starter cans of SunJel Pure are included.

Fireplace Features:

• Choose brass or brushed nickel finish
• Made in the USA
• Simple assembly
• No venting, No Installation
• Includes 1 split cedar log, screen kit & 3 starter cans of SunJel fuel

Dimensions: 26" H x 36" W x 12" D

Shipping:

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This item ships via FedEx or UPS (depending on your zip code). Once shipped, you will receive a tracking number via the email address you provide. Ground shipments usually arrive within 2-5 business days after shipment. Please inspect the package when it arrives to determine if damage occurred during shipping. If a box is crushed, wet or severely damaged, reject the shipment and do not sign for it. The item will be returned to us, which allows us to file a claim. We will then be able to ship your replacement item within 24 hours.
If damage during shipping is discovered after delivery, contact customer service immediately so a claim can be filed. Please retain all damaged items and shipping materials, as the carrier may need to perform an inspection.

Warranty:

Ventless Fireplace Source offers our customers a 30-day (30 days from the original invoice date) satisfaction replacement or refund guarantee on all purchases. However, the Basic 30 Day Warranty policy applies only if the Product Return Procedure set forth in the RETURN POLICY tab of the product specification listings is followed. If the customer does not follow the stated Return Policy, it will result in the loss of the Basic 30 Day Warranty benefit. Furthermore, all return shipments not in compliance with these instructions will be rejected.

Return Policy:

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To return a product based upon the replacement/return guarantee of Ventless Fireplace Source, you must call or e-mail our Returns Department and obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). Ventless Fireplace Source will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days in which must be returned to Ventless Fireplace Source. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.

Customer is solely responsible for shipping any returned product to Ventless Fireplace Source. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Ventless Fireplace Source Return Procedure will be breached and Ventless Fireplace Source will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.

Ventless Fireplace Source will not refund to Customer the original shipping charges. In addition, Ventless Fireplace Source charges a 25% re-stocking fee on all non-defective returns for refund.

Products being returned for a refund, must be received by Ventless Fireplace Source prior to 30 days from the original invoice date. Returns received after the 30 day return period will no longer be eligible for refund.

Shipping charges are non refundable.

Items with Free Shipping:
Returns on items that included 'Free Shipping' will be credited for the item ONLY minus the original shipping charges we incurred to ship the item(s) out to you & restocking fees will still apply. 'Free Shipping' will no longer apply once the item is returned. You will be responsible for the return shipping charges, as well as the shipping charges to send your replacement item.

NO RETURNS ON CUSTOM ORDERS.

Product Specifications:

Assembled Dimensions: 12.00 × 36.00 × 26.00 inches

Shipping Dimensions: 38.75 × 13.50 × 8.00 inches

Approximate Shipping Weight: 46.00 pounds